Booking terms

Article 1

Occupancy conditions

Unless stated otherwise, the maximum number of guests is limited to 2 persons per bedroom.

The number of guests in the property cannot exceed this maximum number of guests authorized for the stay, at any time during the rental. This does not apply to relatives and friends visiting but not staying overnight.

Should the number of guests be less than that for which the reservation has been confirmed, no adjustment of the rental shall be made by the Agency.

The Customer and the occupants for whom the Customer acts as guarantor undertake to occupy the property leased in a peaceful manner (respect for neighbours, proper use of all the equipment and furniture of the house, etc.) and not to cause any damage therein.

Any subletting is forbidden.

Guest shall allow the Agency access to the property for purposes of repair and inspection. The Agency shall exercise this right of access in a reasonable manner.

Article 2

Arrival and departure times

The lease begins at 3 pm on the “Check-in date” and ends at 12 noon on the “Check-out date”.

Any late departure shall give rise to the payment of an additional night and may be refused by the Agency.

Article 3

Booking process

A deposit of 25% of the gross rental cost is due at the time of booking.

The reservation will only be confirmed once the deposit has been received by the Agency and the rental agreement has been signed.

Balance payment (if applicable) will be due 45 days prior to the Check-in date.

If the balance payment is not received 45 days prior to the Check-in date, the Agency reserves the right to cancel the booking. This cancellation shall result in the loss of the deposit by the Customer.

For reservations made less than 45 days prior to the Check-in date, the Customer shall pay the total amount of the lease at the time of the reservation.

Article 4

Cancellation policy

It is agreed between the parties that should the Customer wish to cancel all or any part of its reservation, or that the reservation is cancelled by DECOR EVASION - CORCORAN ST BARTH due to non-payment, then DECOR EVASION - CORCORAN ST BARTH shall be entitled to the following percentage of the gross rental cost:

Article 5

Security deposit

On check-in date, the Customer will be asked to sign a Credit Card Authorization form.

This credit card will be used to cover:

• damage to the property or furnishings;
• dirt or other mess requiring excessive cleaning;
• or any other cost incurred by Homeowner due to Guest’s stay.

The Guest will not be allowed access to the property without presenting a credit card and signing the authorization form.

In the event of damage to the property and/or in the event the Customer's account should be debited, the Customer expressly gives authorization to the Agency to debit his/her credit card to cover the repairs necessary pursuant to this rental and/or the costs incurred by the Agency on behalf of the Customer.

A 5% processing fee will be added to the costs incurred.

If the premises appear dirty or damaged upon Check-in, Guest shall inform Manager immediately.

Article 6

Housekeeping

Unless stated otherwise, daily housekeeping (except on Sundays and public holidays) is included in the rental rate.

Article 7

Liability for objects and personal effects

The objects and personal effects of the Customer and the other guests remain under their own responsibility.

Valuables must be placed by the Customer and the other guests in the safes provided for this purpose.

Neither the Agency nor the Owner shall be held liable in the event of loss, damage to or theft of the said objects and effects.

Article 8

Insurance

We recommend that the Customer take out travel insurance covering the risks relating to his/her trip and his/her stay (cancellation of flight, lateness, loss of luggage, etc.).

The Agency shall not in any way be held liable in the event of problems such as cancellation of flight, lateness, loss of luggage, etc. (this list not being exhaustive).

Article 9

Complaints

Any complaints of the Customer that may arise during his/her stay must be sent immediately to the Agency.

Any complaint sent after the departure of the Customer shall be deemed to be late and shall not be taken into account by the Agency.

Article 10

Governing law and disputes

This contract is governed by French law.

Subject to the mandatory rules applicable to consumers, any dispute resulting from the interpretation, performance or termination of this contract shall fall within the jurisdiction of the Basse-Terre Judicial Court (Tribunal judiciaire de Basse-Terre, Guadeloupe).

Article 11

Consumer mediation

Amicable settlement of disputes between professionals and consumers, in accordance with Articles L611-1 to L641-1 and R612-1 to R616-2 of the French Consumer Code.

Consumer mediation is an out-of-court procedure for settling consumer disputes: it provides an amicable solution to a dispute between a consumer and a professional, without legal proceedings.

The procedure is free of charge for the consumer (Article R612-1 of the French Consumer Code).

If a dispute between the professional and the consumer remains unresolved, the consumer has one year to refer it to the consumer mediator. If the conditions are met, mediation will be conducted in accordance with the applicable legislation and procedures. The consumer may contact the mediator at the following address: